Terms & Conditions
This document details the terms & conditions that constitute the basis of the relationship between "we" or the service provider " Abentrix " and "you" the visitor to our site and/or an existing client receiving our services. You are required to read this document carefully, be aware about the services we provide and the terms and conditions, disclosures, warranties, understandings and limitations relating to the performance of on the part of " Abentrix " and "you". It is only after the acceptance of these terms and conditions by "you" that we (Abentrix ) will proceed to the next step of registering you as a client, charging of fee and start providing services as per the plan selected/opted by you.
The plan options are :
Abentrix » Per Incident Plan
» Quarterly Plan
» Annual Plan
Once you choose a plan through our portal, you will be contacted by Abentrix UKServices on your email ID or phone at the time convenient to you. You will be guided through the process of registration for the plan of your choice. After registration, you will be required to pay for the plan fee. You can choose to pay by credit card either through Pay-Pal or convey this number to us on telephone. We will charge the fee. All plans, other than "Per incident", are subject to automatic renewal. In case our service is used for any unregistered computer system, you will be charged with another fee to your account (similar to plan already chosen by you for to your registered computer system).
All fees for a plan of one year or less than that are payable in advance. However for the plans spanning beyond one year, the fee will be due one month before the expiry of the plan and fee will be charged by us 30 days prior to expiry of the plan. In case you want to restrict your plan to the current period and do not want to go to next year, then inform in writing to Abentrix about your decision well before the due date.
Usage Policy :
Abentrix expects you to make fair use of its services to resolve any problem under the plan. Abentrix will endeavor to do its best to attend to all your requirements. We expect you to use the services for your registered hardware and software and not for others. Should there be a situation where Abentrix may feel that it has done everything possible and the at best of its judgment, the issue has been resolved and your calls are nothing but intentional harassment, the agreement will be terminated. You have also the right to do it but you are not entitled to refund. You will not allow others to use your account for using our` services. You undertake that you will create any hyper links to any portion of Abentrix portal. You agree not to use any fake identity and do any act which is not permitted under law.
You will not interfere in our normal working, cause damage to our image, our servers and systems, harass our staff, hack our website, and email IDs and passwords of our clients, our processes. You will not spread virus and abuse the system in any manner.
You will not upload or post any pornographic material or objectionable matter and cause infringement of intellectual property rights of others. You undertake to keep Abentrix harmless and indemnify for all your actions that may lead to initiation of legal action or court judgment or harm Abentrix in any manner. During our support Abentrix may ask you to acquire and install third party software on your system. By such suggestion Abentrix does not guarantee the quality or performance of such software or application and we make no warranty that we are acting on behalf of such party in any manner. There may be a situation where Abentrix may suggest you to avail third party services, software and equipment and may include technical support, games, music, storage, training etc. In that case it is for you to decide and avail the services and once you opt, you must not breach their terms and conditions and you agree to not to hold us responsible for the consequences arising out of use of such services.
The service agreement will be terminated if you misuse or abuse the support (in the sole judgment of Abentrix UKServices) or try to damage or interfere with our system or violate any term of this agreement or it is directed by law or we are unable to provide the services or there are reasons beyond our control that prevent us from rendering the services or we don't renew the your plan. In either case, circumstances permitting, we will notify you of our decision. You can choose to terminate the agreement at your will and terms of refund policy will apply.
Limitation to act :
Any action you contemplate to initiate must be within a year from the date of your cause of action or the expiry of the term of the plan, whichever is earlier. You agree that the extended period of plan will not be used to facilitate the application of law of limitations to cover an otherwise uncover able old act. Should there be a case where Abentrix is held accountable for any reason, you agree that in no case the liability of Abentrix will be greater than the amount paid under the plan for the period when cause of action took place.
"We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"
Interpretation, Modification and Application The agreement is to be interpreted in totality and not in parts. Abentrix can change, amend or modify any rule without any prior notice and the latest terms and conditions as appearing at any point of time at www.Abentrix.com will always govern the current service plans. You agree to view these terms on the website. Any substantial change carried out after the commencement of your first or renewed plan, will be conveyed to you in the shape of Alert on Terms & Conditions through email.
You reconfirm that you have read the terms and conditions of this agreement and these are acceptable to you without any reservation on any ground.